质量不是巧合,而是 业务流程 有效运行的结果™


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客户反馈

Implementation of a Quality Management SystemSDI GmbH

Dear Mr. Korn,

I am happy to send you a reference for the consulting project conducted for SDI Service Design Innovation GmbH.

SDI Service Design Innovation GmbH, with focus on developing and testing media-carrying pipe systems, commissioned Korn Consult for the implementation of a quality management system according to ISO 9001:2015.

Korn Consult successfully developed and implemented a management system according to ISO 9001:2015 in our company, therefore reaching the target objectives.

The compliance with the management system was confirmed without negative conclusions during the initial certification.

We would like to thank you for the successful project and we hope to be able to rely on your support also for future quality topics.

Head of test center
Interim project with great commitmentHilite International

Dear Ladies and Gentleman,

since its foundation in June 1999, the Hilite International company has developed into a worldwide operating automotive supplier.

The focus is set on the development and production of systems and components for the improvement of fuel consumption and for the reduction of exhaust fumes. Extensive experience and know-how for the advanced products in motor and transmission fields characterize Hilite as a reliable and competent partner for the OEMs and other customers in the automotive industry.

Hilite has almost 1 600 employees in 8 locations in Europe, North America and Asia and achieved in 2016 a turnover of approximately 491,4 million euros.

The Interim project was conducted with great commitment by Mr. Markus Schäfer at our company, from September 2016 until the end of July 2017.

The highlight is the expert knowledge, followed by the professional and practice-oriented principle of operation, combined with professional management methods, the systematic analyze of business processes and the engaged independent approach on all topics.

Thanks to the active lead of workshops and to the methodical and profound preparation of guidelines, the result was the achievement of a quality standard with the help of appropriate tools and techniques, which is applied in all departments by our employee team. Through this convincing strategy, the flow of the processes was stabilized and significantly improved.

The sustainable and convincing consulting services, motivation and the team spirit have stimulated the commitment of the employees.

In the context of future projects, we have gladly assigned the KORN CONSULT GROUP team, of which the residing consultants are characterized by the following criteria:

  • high level of competence and persuasion
  • enormous engagement
  • very profound technical knowledge
  • absolute practical orientation
  • reliable, measurable and sustainable results

With this letter we would like to emphasize the profound contentment for the excellent performance, and to give many thanks to Mr. Schäfer for his rendered work.

In view of this performance, we would like to thank KORN CONSULT GROUP and to confirm the fact that it performed as a competent partner for our company and also, we will take your company into consideration with priority for the next project requests.

By writing this letter we would like to officially thank your company for the successful collaboration.

Director Operations Europe BUT
Taskforce implements management system according IATF 16949SMA Metalltechnik

Dear Ladies and Gentleman,

since more than 20 years S.M.A Metalltechnik GmbH & Co. KG develops and produces aluminum pipelines.
Our headquarter in Germany is located in Swabian Backnang. Here we have approximately 700 employees working in various fields, from development to production. In the 2010 newly inaugurated plant of Halle/Saale, more than 100 employees are responsible with fulfilling the needs of our European clients. At our South Africa site, we have around 400 employees responsible for our local clients and also for the export clients, culminating with NAFTA region.
The Task Force Team of the KORN CONSULT GROUP represented by Markus Schäfer, Dominik Wolaschka and Christian Zettel, has managed within 8 weeks, to implement a compliant management system according to IATF 16949 through consistent and targeted implementation measures, which was validated by the “SABS” certifying company within the frame of IATF-Transition-Audit.

The consultant team of KORN CONSULT GROUP was outstanding through:

  • high level of competence and persuasion
  • enormous engagement
  • very profound technical knowledge and expertise
  • pragmatic management system approach
  • reliable, measurable and sustainable results

Thanks to the active lead of workshops, to the methodical and profound preparation of guidelines, the result was the achievement of a pragmatic quality standard with the help of appropriate tools and techniques, which is applied in all departments by our employee team. Through this convincing strategy, the flow of the processes was stabilized and significantly improved.
The sustainable and convincing consulting services, motivation and the team spirit have stimulated the commitment of the employees.
In view of this performance, we would like to thank KORN CONSULT GROUP and confirm the fact that it performed as a competent partner for our company.

Plant manager
Petronas Lubricants - appreciating professionality and drivingPetronas

… really appreciated your professionality and driving in these 2 years, the success of this project is largely also thank to you and the steers provided.
Our collaboration is not yet finished!

Head of Health Safety Environment Quality Europe
Supporting customer for more robust processesTT Electronics

... thanks for your support during the last days - it really helped us. We need to get the more robust product process reliably working within the next weeks - I am waiting for proposal of KORN CONSULT on best practices how to implement this based on KORN CONSULT experience.

Vice President & General Manager
Management Consulting / Development of global Organization structure based on BechmarkTeklas Kauçuk A.Ş

Dear Mr. Haart,
Dear Mr. Bistriceanu,

we would like to express our appreciation for your commitment, flexibility and dedication to be involved in our challenging project!

We would like to underline that the structured approach, intensive communication and the experienced background from your side have helped us in developing a quality organization fo the global challenges.

For us it was important to have a partner who understands the cultural challenges, is an "open-mind" and comes with strategic solutions that bring a pragmatically approach to steer the quality function on our global footprint.

Through this letter, we are pleased to express our succesful experience with the KORN CONSULT Team!

Board Member
OEM and 1. Tier impressed by KORN CONSULTBMW

It would be the first time in his activity as OEM representative that a 1ST Tier supplier has expressed positive feeling in retrospect about the excellent services of an external consultant (KORN CONSULT), although the supplier has been strongly motivated by the OEM to involve an external consultant. KORN CONSULT GROUP advises a professional practice-oriented approach (Analysis, Question -> Impact), different than other consultants in what regards the prioritization of tasks. He is impressed and wishes to resume the collaboration with the team.

Abteilungsleitung Fachbereich
The KORN CONSULT team has been heavily engaged in the implementation of quality improvement for the Norma Group around Europe.Norma Group

The KORN CONSULT team has been heavily engaged in the implementation of quality improvement for the Norma Group around Europe. The KORN CONSULT team has shown an extraordinary degree of professionalism and expertise. The tasks set were processed not only to the absolute customer satisfaction, but could also be completed in an extremely tight time span. I can therefore recommend Mr. Korn and his team with full conviction to those who need professional help on quality issues in the short term.

Plant Manager
OEM and 1. Tier impressed by KORN CONSULTBMW

那是其首次作为主机厂的代表并通过作为外部咨询(卡恩咨询)的出色服务赢得了一级供应商的良好印象,尽管此供应商起初是在主机厂的极力倡导下接受外部咨询顾问的.卡恩咨询集团建议一套以实践为导向的方案(分析,提问 ->影响力),与其他的咨询顾问在任务优先级的考量上迥然不同.极具感召力并倡导与团队的协作.

部门负责人
Activity, Service, China & Asia StrategyLUKOIL

Thanks for you & your team real professional work during last year. We have a lot of experience with consultant companies in the past.
But case with your company was extremely pleasant for us. We are pretty sure that we will need your consultancy!

Project Manager
Professional OverviewLUKOIL

... thank you for a good professional overview which we appreciate a lot.
Each time after meeting ... we feel more encouraged for professional growth and improvement.

Dank für die gute ZusammenarbeitDaimler

我也希望在这里表示跟你们卓越合作的感谢,并希望今后还有合作的机会。

Supplier Quality
Interimsmanager in einem ProduktionswerkInergy

尊敬的女士先生们,我们请到了科恩咨询的曼先生来做我们QM部门的过渡经理。我们非常欣赏曼先生专业的和目标明确的工作方式,在我们没有确定QM经理人的过渡期间,曼先生的工作使我们再过渡期间一切对内对外的业务得以顺利进行。

Human Resources Director
Workshop participants feedbackContiTech
  • …..研讨会结构清晰,8D步骤解释的很清楚…..
  • …..很多题目得到了明确的理解,澄清了对不良件的管理方法…..
  • …..很好的例子,很好的逼近问题的方法…..
  • …..明确与互动。我得到了新的启发,可以在实践中应用….
Workshop Participants
moderierte Basisarbeit an der PFMEAFTE Automotive

…..有充分实践经验的逼近问题的方式导致预想结果。非常有效的指导FMEA。专业的交流能力及文件的建立。科恩咨询提供的服务是完全可以再推荐的。科恩咨询从现在开始为FTE全球业务服务。

Leiter Qualitäts- u. Umweltmanagement FTE-Group
QualitätsverbesserungsprogrammFTE Automotive

科恩先生在2009年,参与了我们公司为一家在汽车行业重要客户的质量改善项目。给我深刻的印象是他的非常专业的逼近问题的方式和在分析现状(VDA模式)挖掘潜力上表现出来的能力。通过他在专业上的知识及其杰出的敬业精神,使我们在极短的时间里给企业带来效益。我完全愿意把他们推荐给您。

Werkleitung
Einführung einer QualitätsverbesserungNorma Group

作为2010年质量改革小组中的一员,在同科恩先生及其团队的直接接触中,深切体会到他们的非常专业的有计划有步骤的科学工作方法。在一个极短的时间里把问题解决的能力。

Senior Project Manager
卡恩咨询的团队一直专注于为诺玛集团在欧洲的质量改进实施工作。Norma Group

卡恩咨询的团队一直专注于为诺玛集团在欧洲的质量改进实施工作。卡恩咨询团队表现出了高度的敬业精神和专业能力。在任务的处理过程中,不但令客户绝对满意,而且可以在一个非常紧迫的时间段内完成。由此,我充分信任并向那些需要在短期内获得专业的质量问题解决方案的人士推荐卡恩先生和他的团队。

工厂经理
Workshop participants feedbackTRW Automotive
  • …..准确的对turtle图的说明及审核准备工作…
  • …..很有意义的练习,很好的培训……
  • …..很有意义的研讨会,让我们了解客户的出发点和操控….
Workshop Participants
VDA audit principlesTRW Automotive

这个项目通过Mr.Bistriceanu 专业的结构分析,以我们可以理解的方式解释了VDA审核的意义及目标。

Quality Manager
LieferantenentwicklungsprogrammTRW Automotive

尊敬的科恩先生,在供货商开发项目上我们第一次结识了贵公司。您的目标明确的,以解决实际问题为主导的方法给我们深刻的印象。我们从中得到了不少的启发。

Werkleitung
Verbesserungen erreichtTRW Automotive

我们感谢科恩咨询让我们受到鼓励的,目标明确的合作以及改善状态。

Quality Manager Engineering
Projekt Selbstbewertung - Moderator Korn ConsultLinde Material Handling

…..科恩咨询为我们的自我评价项目做培训。在所有问题上他都是我们可以请教的好老师。他始终倾听我们的困难和提出的问题。我们感谢这样的咨询并希望在未来继续……

Leiter Qualitäts-Standards, Prozesse und Methoden
Rehau Auditorenpool - Weiterentwicklung von Kompetenzen und DisziplinenRehau

尊敬的科恩先生,我们再次感谢您在2008年1月29/30日在我们这里的审核师培训工作。依据我们REHAU(瑞好)公司指定目标,为我们量体裁衣制订的方案得以全方位的实现。您令人印象深刻的专业知识,全力以赴的投入态度,加之您高度专业化的商业行为准则是这次培训成功的基础。

Leitung QM System- und Auditwesen
Aufbau einer ProzesslandschaftDunlop Tech

DunlopTech(邓祿普科技)公司同科恩咨询创立了流程先遣图,非常简单明朗的展示了ISO/TS 16949 的要求。以非常专业的点击手法,使基本结构,流程导向图形化,实现了简单操作的目标。

QM-Leitung
fortgesetzter Kompetenzaufbau im AuditorenpoolRehau

尊敬的科恩先生,据我们所知,有不少培训机构高举标准化的大旗,甚至培训结果使得其反。这不是我们之所求。相反,您在2010年9月2日再次了解我们的需求。在培训ISO/TS 16949中除了培训的内容主题,还满足了我们个性化对的需求。

Leitung QM System- und Auditwesen
Hervorragende und sehr professionelle ZusammenarbeitDaimler

优秀和专业的支持,尤其是科恩咨询公司的科恩先生在给梅赛德斯 - 奔驰汽车供货商指导的供应商合作流程(Q-HELP)。

Supplier Quality Interior
Workshop participants feedbackContiTech
  • ... the workshop was well structured, the 8D steps were explained in detail...
  • ... more topics have been clarified for the nonconforming product management method...
  • ... the subjects were based on specific examples - very good approach...
  • ... explicit and interactive, I identified new things that I'm going to implement in pratice...
Workshop Participants
Workshop participants feedbackTRW Automotive
  • ... precise information about the turtle model and the audit preparation ...
  • ... good workshop with recommended best practices ...
  • ... useful workshop to understand customer's point of view and the methodology ...
Workshop Participants
VDA audit principlesTRW Automotive

A project initiated with the scope to understand the VDA audit principles and objectives has
been structured and finalized by Mr. Bistriceanu with professionalism.

Quality Manager